Legal
Forfeit & Refund Policy
Effective date: June 1, 2026
1. How Charges Work
You set a daily step goal and a daily stake of $1 to $10. Each day, the app reads your step count from Apple HealthKit and checks it against your goal:
- Goal met: you are charged nothing for that day.
- Goal genuinely missed (your step count was below your goal and the reading was complete): you forfeit one day's stake for that day.
- Data missing, rest day, or planned pause: you are charged nothing (see section 3).
Commit groups your commitment into short billing windows (up to six days). For each window it places one authorization hold on your card, then captures only the days you genuinely missed once the window has passed. A window with no genuine misses has its hold released — no money moves. Your total forfeit can never exceed your daily stake multiplied by the length of your commitment.
Example: on a $5 daily stake, a six-day window with three genuinely missed days is captured as a single $15 charge; a window you complete cleanly is released with no charge.
2. How You Are Charged
When you start a commitment, you save a payment method through Stripe. You authorize Commit to place authorization holds on that payment method and to capture from them automatically and off-session to cover days you genuinely miss. We never store your full card number — only a secure payment-method token from Stripe.
3. Days You Are Never Charged For
Commit is built so that you are never charged for a day you did not genuinely miss. The surest way to pay nothing is to meet your daily step goal — meet it every day of a commitment and you pay nothing. In addition, you are not charged when:
- your step data is missing or unreadable for a day — an incomplete or ambiguous reading resolves in your favor;
- you spend a sanctioned rest day (a limited monthly allowance); or
- you schedule a planned pause for a day in advance.
4. Refunds
Missed-day forfeits are non-refundable. The forfeit is the accountability mechanic itself — the real stakes are the point of the Service — so a missed day that has been charged is not reversed simply because you changed your mind. If you believe a charge was made in error (for example, a genuine technical or billing mistake), contact us using the details below and we will review it.
5. If Your Card Is Declined
If a hold or a capture cannot be completed — for example, your card is declined or expired — the amount remains owed. We will attempt to recover it and the app will prompt you to update your payment method. Once a valid payment method is on file, the outstanding forfeit will be charged. Keeping a working payment method current is your responsibility.
6. Cancellation
You may cancel an active commitment at any time from within the app. When you cancel, any open authorization hold is released and you are not charged for any day after the cancellation. Days you genuinely missed before cancelling are still settled. Deleting your account does not waive amounts already owed for days you genuinely missed before deletion.
7. Billing Disputes
For any billing question or dispute, contact us at [email protected] before disputing the charge with your bank, so we can resolve it quickly.